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The Secrets of Expensive Tech Consultants Revealed

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Small business employees wear a lot of hats. Even without a formal computer support department, in addition to a "real" job someone takes on the role of internal computer guru -- the one everybody instinctively yells for when the laser printer jams, the database locks up or toolbars and files disappear.

So the internal guru gets stuck with the company's PC problems, without the benefit of classroom training on hardware or software. Up until now, small businesses faced a tough choice: keep their fingers crossed and hope their internal guru can quickly and effectively solve routine tech problems, or swallow hard and pay lofty hourly rates for professional computer consultants. All of this is about to change in a big way.

Organized into simple, bite-sized chunks for busy people, What Your Computer Consultant Doesn't Want You to Know presents 101 insider tech support tips, on hardware, software and data protection, to make your organization more self-sufficient.

Although the primary audience is small business owners, managers and internal gurus, the book is equally indispensable for trusted advisors to small businesses, such as accountants, management consultants, and attorneys, as well as technology consultants that want to spend less time "hand holding".

In this do-it-yourself guide, you'll learn to boost individual and workgroup productivity, distinguish between fact, opinion, and pure fiction, figure out which tasks to continue outsourcing, get empowered to take control of technology, improve the reliability of computer systems and provide a more immediate response to co-workers' tech support problems.

Jeff Zbar, U.S. SBA 2001 Small Business Journalist of the Year, says it all in the book's Guest Foreword, "Where was this book when I was setting up and managing my own small business computer system?"

"a very helpful book for the small business owner"
-- Reader's Digest

"invaluable advice for small businesses on how to buy and use technology"
-- The Washington Times

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